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jd1234a
jd1234a
Join Date 01/0001
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FENCES v 4.10 not working well

March 13, 2023 2:59:29 PM from Stardock ForumsStardock Forums

In the past all of the desktop folders would occasionally vanish and double clicking on a blank screen never did bring them back. I always had to reboot. I am running an fully updated Windows 10 system. Today I updated to version 4.10 and most folders keep vanishing.  I really want to keep the software as I do like it but I also wish it worked. I do not want to reboot all day long.

Is there a way to get technical support other than through the forum? 

stardock software
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jd1234a
TPScroggins
Join Date 04/2025
+82 sdsupport
Reply #1 March 13, 2023 3:04:30 PM
from Stardock ForumsStardock Forums

You can browse the Stardock Help Center for self-support https://support.stardock.com/

Product support is handled directly in the forums for access for everyone that might have a similar issue

Account support is handled through the ticketing system

Sounds like your Fences might be moving to a different desktop page, review this tab in the Fences config:

Paul Scroggins
Associate Technical Support Analyst

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jd1234a
jd1234a
Join Date 01/0001
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Reply #2 March 13, 2023 5:34:52 PM
from Stardock ForumsStardock Forums

Al but two fences just vanish and they are not on another screen. I have the items checked that you show on the thread. 

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jd1234a
basj
Join Date 03/2001
+1682 sdemployee
Reply #3 March 13, 2023 8:33:50 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Just to verify, if you have the "Desktop page" function disable (un-tick "enable"), does it bring back those Fences?


Basj,
Stardock Community Assistant.

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