How to go about debugging dropped connections

I have been using Multiplicity for about 1 yr now and I love it however intermittently I experience drops or moments of disconnect which I can not move my mouse and keyboard is not detected. I have a wired network connection between Primary and Secondary and they are both connected to a switch. I'm using the IP to access the Secondary and most of the time everything works great. So I'm trying to figure out what could be happening.

Edition Windows 10 Pro
Version 21H2

I have a beefy primary machine 32GB ram and 4 TB HD with lots of space and the secondary is not bad 16 GB 1TB HD. No VPN and I'm on the same network. My mouse is Logitech MX Master and it has full power and my keyboard is UHK connected by USB.

Any suggestions or ideas is appreciated!

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Hello,
Sorry to hear you are having issues. Please review this guide : https://forums.stardock.com/486104/multiplicity-support-faq#connectionissues. Do report back if you still need assistance.

Thanks
Basj,
Stardock Community Assistant.

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