I purchased the single-user license for both Start11 and Fences. I would like to return those and purchase the five user licenses for both.
Hello,
You will need to submit a Ticket to support for help with your request https://stardock.atlassian.net/servicedesk/customer/portal/4
AzDudeStardock Community Assistant
I have emailed and submitted tickets with zero responses.
Tickets are viewed in the order received , only do 1 ticket and wait for response .
How long does it take for a reply?
We are in the weekend now so replies will continue on Monday in the order received .
Support finally got back to me. they said unfortunately they don't refund so that you can purchase a different license pack size.
#NotHappy
I guess it's my fault for not being aware that there was an option for the licenses to come in a 5 pack.
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