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congmingyige
congmingyige
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Some purchase inquiries of fences

July 1, 2021 10:22:48 AM from Stardock ForumsStardock Forums

Since I can't get the reply, I send the message to here.

 

Hi!

I have a few problems.

1. How does summer sale last this Year?

2. What does the price of Fences ￥41.39 means(https://www.stardock.com/products/fences/download?utm_source=software-promo&utm_medium=email&utm_content=fences-getitnow-button&utm_campaign=sof-summer-sale-june2021&utm_term=sof-summer-sale-june2021-31131)?

Is the software permanent usage? Is it can not get later versions? But current version have many bugs.


3. What does "30 days of support" means? Does it mean I can ask question to staff within 30 days?

Thanks!

 

fences
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congmingyige
basj
Join Date 03/2001
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Reply #1 July 1, 2021 10:28:45 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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congmingyige
congmingyige
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Reply #2 July 1, 2021 9:25:13 PM
from Stardock ForumsStardock Forums

Thanks! My e-mail is xxxxxxxxxxx@qq.com, or send the message to here.

 

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congmingyige
basj
Join Date 03/2001
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Reply #3 July 1, 2021 10:03:29 PM
from Stardock ForumsStardock Forums

Please do not post your email address in public forum.

  1. For information on Stardock Summer Sales is on : https://www.stardock.com/games/article/505335 and from there it says it will end on 8th July 2021 (Sale ends 07.08.2021 at 1PM ET.)
  2. I believe you are seeing the price for your local currency. But, I am not sure where that (￥41.39) come from.
  3. Not sure about that "30 days of Support" but from what I know, we do out best to help anybody that ask for help here.

Thank you,

Basj,
Stardock Community Assistant

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congmingyige
congmingyige
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Reply #4 July 1, 2021 10:36:26 PM
from Stardock ForumsStardock Forums

Please see below.

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congmingyige
congmingyige
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Reply #5 July 1, 2021 10:43:44 PM
from Stardock ForumsStardock Forums

And here

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congmingyige
basj
Join Date 03/2001
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Reply #6 July 1, 2021 11:23:04 PM
from Stardock ForumsStardock Forums

This is what I get.

So my best guess is that, will be what you going to pay for a Single copy of Fences.

As for the "30 days of support" not really sure why that is there. But, as I said above, we never ask a client when they actually buy a product before helping them.

Thank you,

Basj,
Stardock Community Assistant

 

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congmingyige
congmingyige
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Reply #7 July 2, 2021 12:41:19 AM
from Stardock ForumsStardock Forums

Does it means that it is without update?

 

So what does the purchase version with update and its link?

 

Thanks!

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congmingyige
basj
Join Date 03/2001
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Reply #8 July 2, 2021 12:50:29 AM
from Stardock ForumsStardock Forums

Once you purchase a license, if you purchase now, you should get V3.0.9. And all update under V3.x should be free for you. Only if there is upgrade version such as Fences V4.x release, than you will have option to buy a new license for it or continue using V3.X.

Thank you,

Basj,
Stardock Community Assistant

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congmingyige
congmingyige
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Reply #9 July 2, 2021 10:33:04 PM
from Stardock ForumsStardock Forums

It is quite weird that RMB 41.39 Dollar 5.99, the percentage is nearly 7, which is quite larger the rate of RMB to Dollar(6.47).

 

By the way, in https://store.steampowered.com/app/607380/Fences/ , the price is much cheaper. If the function the same as https://www.stardock.com/products/fences/download?utm_source=software-promo&utm_medium=email&utm_content=fences-getitnow-button&utm_campaign=sof-summer-sale-june2021&utm_term=sof-summer-sale-june2021-31131 ?

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congmingyige
basj
Join Date 03/2001
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Reply #10 July 2, 2021 10:53:54 PM
from Stardock ForumsStardock Forums

I can't answer you why there are difference between buying through Stardock direct vs Steam. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Note : Stardock is currently on long holidays until 12th July 2021. So respond will be slow.

Thanks

Basj,
Stardock Community Assistant

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