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katlarouge1995
katlarouge1995
Join Date 02/2019
+1

Laptop pad not scrolling

March 31, 2020 8:40:17 AM from Stardock ForumsStardock Forums

Hello,

I'm not able to use the touchpad scrolling on the secondary computer.

Config:

PC1 => laptop windows 10 (Primary)

PC2 => desktop windows 10 (Secondary)

thanks

multiplicity
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katlarouge1995
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 March 31, 2020 8:48:51 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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katlarouge1995
Neil Banfield
Join Date 04/2001
+1105 sdemployee
Reply #2 March 31, 2020 9:59:37 AM
from Stardock ForumsStardock Forums

Multiplicity will pass on OS standard scrolling messages between computers.  Any devices which send those correctly will work.

However if the drivers for your touchpad are looking at the window that has focus and deciding that to do based on that then it may not be relayed as they might be simulating other messages like touch ones which cannot be relayed between computers.

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katlarouge1995
katlarouge1995
Join Date 02/2019
+1
Reply #3 March 31, 2020 7:04:42 PM
from Stardock ForumsStardock Forums

ok but how can I make it compatible if it's not an issue of multiplicity?

And I got an other issue also with my mouse.

I don't have mouse on my desktop because I use that one of laptop so when I restart my computer I'm able to move on my desktop with my touchpad but I'm not able to see the mouse icon on the screen.

2 ways I found to fix it

1 plug a mouse to my computer

2 making a remote connection and disconnect. After that I can see the mouse icon

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katlarouge1995
lore7460
Join Date 12/2011
0
Reply #4 April 27, 2020 12:14:01 PM
from Stardock ForumsStardock Forums

I have the same issue, the problem is that your keypad on your laptop doesn't have the same scroll capabilities that a mouse wheel does. But I was able to get it to working by simply plugging a mouse that has the scroll bar into the laptop. Then when i switched over from my main system to the laptop it now had the scroll feature working.

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