Hello,
Thanks for the video. Not really sure what is happening in your system. Here something you can try.
1) First, make sure your system is ok. Please try the following:
-For Win8/10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.
-Type: sfc /scannow
-Wait for the scan to complete (this can take several minutes)
Some help on how this looks should you need it:
https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system
If the SFC finds errors, but cannot fix them, please also run the following command in the same command prompt window:
dism.exe /online /Cleanup-Image /RestoreHealth
Some help on how this looks should you need it:
https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image
The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed. Once it is done, reboot and retest. If it issue still happening. Do the next steps.
2) Please try the purge and reinstall steps as mentioned here : https://forums.stardock.com/486084/fences-support-faq#reinstalling
Just make sure to re-download the latest version from your account. Reboot after the purge. Reinstall using the latest version you just downloaded. Reboot after the installation. Retest and report back.
You can backup your snapshots. Follow this guide : https://forums.stardock.com/486084/fences-support-faq#backupsnapshots
Thank you,
Basj
Stardock Community Assistant.