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robdevries
robdevries
Join Date 02/2017
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Garbled input on secondary PC

November 3, 2019 8:58:12 AM from Stardock ForumsStardock Forums

Hello I have the latest installed v3.44 00090. 

It always worked perfect but with the latest update Win 10 I'm getting garbeled input on the secundary PC. So e.g. I was working in Blender 3D on secundary PC and inputting <A> gives me most of the time a <D> (yes deleting the selected object) and repeaterly hitting e.g. <A> gives ohter seemingly random values. This is true for every other key being pressed on the keyboard.

After bringing Multiplicity into focus the problem is resolved. After minimizing Multiplicity the problem reappears.

I tried a purge/reinstall on both PC's but that did not resolve the problem.

multiplicity
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robdevries
basj
Join Date 03/2001
+1687 sdemployee
Reply #1 November 3, 2019 9:02:44 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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robdevries
sdrohan
Join Date 10/2012
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Reply #2 November 4, 2019 9:29:00 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

Is the language, and keyboard layout, on each PC, set to the exact same thing (important)?

Sean Drohan
Stardock Support Manager

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robdevries
Neil Banfield
Join Date 04/2001
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Reply #3 November 4, 2019 10:11:18 AM
from Stardock ForumsStardock Forums

Also is the secondary a laptop?

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robdevries
robdevries
Join Date 02/2017
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Reply #4 November 5, 2019 1:43:49 PM
from Stardock ForumsStardock Forums

Thanks for getting back to me and the suggestions. 

I corrected the language settings. Both PC's are set on the same language/regions/keyboard settings. The secondary is not  a laptop.

Both are Win10 PC's with the same up to date OS's. The problem still persists unless I bring Multiplicity into focus.

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robdevries
sdrohan
Join Date 10/2012
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Reply #5 November 5, 2019 2:11:46 PM
from Stardock ForumsStardock Forums

Quoting robdevries,
reply 4

I corrected the language settings. Both PC's are set on the same language/regions/keyboard settings.

What was it prior?

Quoting robdevries,
reply 4

The problem still persists unless I bring Multiplicity into focus.

What does that mean - when you seamlessly move the mouse to the Secondary (not KVM, seamless), yes?

I was working in Blender 3D

Forget Blender for a moment.  If you just open notepad on the Secondary, does it work to type exactly what it should?

Sean Drohan
Stardock Support Manager

 

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