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mensign
mensign
Join Date 01/2013
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Will Only Let Me Control 2 Computers, Not 3

April 21, 2019 6:38:48 PM from Stardock ForumsStardock Forums

So I read that you can control up to 9 PCs with Multiplicity software.  I've been using it to control my primary PC and 1 other PC (and foolishly purchased it on both PCs thinking I had to).  Well I'm trying to get it to work on my wife's PC now to control a 3rd, but after adding her PC to my Primary, whenever I try to drag her PC into one of the 8 Grid spots, the PC that was already in the Right Middle grid spot snaps off and goes to the right of the Grid.  

 

It will only let me add 1 of the PCs at a time to the 8 Grid spots?  Why is this not working, I seen it talked about constantly that it can control up to 9 PCs and I can't get it to control 3

multiplicity
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mensign
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 April 21, 2019 6:58:12 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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mensign
basj
Join Date 03/2001
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Reply #2 April 21, 2019 8:54:44 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. Need to know if you purchase Multiplicity KM, KVM or KVM Pro. Since only KVM pro can have full control up to 9 PCs with keyboard, mouse and video. You can see the version comparison chart at the bottom of this page : https://www.stardock.com/products/multiplicity/

Thanks

Basj,

Stardock Community Assistant.

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mensign
mensign
Join Date 01/2013
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Reply #3 April 22, 2019 3:34:37 PM
from Stardock ForumsStardock Forums

Ah so that is the problem, I don’t have the Pro version of KVM.

I will pay for the upgrade of that, but can you just confirm I only need to purchase the $99 KVM Pro version once on my Primary PC, and then I can control the other 2 PCs as secondary for free?

 

paying $99 is cool, but I don’t think I could swing $300 for a gaming hobby like this 

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mensign
basj
Join Date 03/2001
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Reply #4 April 22, 2019 8:18:24 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your question to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

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mensign
sdrohan
Join Date 10/2012
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Reply #5 April 23, 2019 8:40:21 AM
from Stardock ForumsStardock Forums

Quoting mensign,
reply 3

but can you just confirm I only need to purchase the $99 KVM Pro version once on my Primary PC, and then I can control the other 2 PCs as secondary for free?

That is correct - Secondary PCs to not need a license.

----------------
Sean Drohan
Stardock Customer Service Manager

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