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Latest Windows 10 Update Causes Windows 10 to CRASH

Windows Version: 1803 (OS Build 17134.590)

February 18, 2019 5:19:04 PM from Stardock ForumsStardock Forums

Hello, Since my most recent Windows 10 Update a few days ago, Deskscapes now causes a Blue Screen of Death - namely a "MEMORY MANAGEMENT" StopCode!  I've run diagnostics on everything and when I stop using the Dream files (animated) in Deskscapes, the errors stop. So, for some reason, Deskscapes has somehow "broken" due to the recent Windows 10 update.

Quite annoying, hopefully, Stardock has taken to task on this to get a fix in the works!

If anyone else has had this issue, please post!

deskscapes
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awj00770555
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Reply #1 February 18, 2019 5:38:45 PM
from WinCustomize ForumsWinCustomize Forums

You should consider upgrading your Win 10 version to 1809. Win 10 version 1803/04 have issues when running certain SD software due to conflicts between apps. I had to upgrade for that very reason. 

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awj00770555
AzDude
Join Date 11/2002
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Reply #2 February 18, 2019 5:41:18 PM
from WinCustomize ForumsWinCustomize Forums

 Hello,

Would you Please do this PURGE :  https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account 8.51.

Also I would update your Codecs , I use the K-Lite Mega pk. https://www.codecguide.com/download_kl.htm

Reboot , test and report back here.

Are you using a single monitor at HD resolution ?

and your still on 1803 ? 1809 is the latest version.

 

 

AzDude
Stardock Community Assistant

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awj00770555
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Reply #3 February 19, 2019 8:17:48 AM
from Stardock ForumsStardock Forums

Hi there, the BAT file will not download, at least not right now (at this hour).  Took forever to update Windows 10 to 1809.

I'll try again later.

thx.

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awj00770555
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Reply #4 February 19, 2019 8:18:44 AM
from Stardock ForumsStardock Forums

BTW, dual monitor setup. Never had trouble before. Now when the Deskscapes runs, I only get black screens.

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awj00770555
AzDude
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Reply #5 February 19, 2019 11:54:02 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

Dual Monitor set up is a known issue and is being work on

Try starting your 2 monitors at 1920x1080 resolution to start

then try a dream .

 


AzDude
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awj00770555
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Reply #6 February 19, 2019 6:23:46 PM
from Stardock ForumsStardock Forums

Thanks,

I set them both to the same, and it works - I truly hope they are planning on releasing an update soon, they've known about this since October 2018 from what I can see. I know before I updated to the recent update, it was working fine, then all of a sudden it didn't.

Here's hoping!

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awj00770555
AzDude
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Reply #7 February 19, 2019 7:34:30 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I'm a Dream maker so I'm with you about getting it working.

Remember too That Deskscapes 10 is in the works 

So Stay Tuned .

 

AzDude
Stardock Community Assistant

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awj00770555
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Reply #8 February 20, 2019 5:56:53 AM
from WinCustomize ForumsWinCustomize Forums

Quoting AzDude,
reply 7

Deskscapes 10 is in the works

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Jamesy0915
Join Date 06/2018
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Reply #9 February 21, 2019 6:14:58 PM
from Stardock ForumsStardock Forums

I have the same issue since a recent windows update dreamscapes just goes to a black screen I have updated all my codecs and set my resolution to 1920x 1080x and this is not fixing it at all. Please help

 

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awj00770555
AzDude
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Reply #10 February 21, 2019 6:50:22 PM
from WinCustomize ForumsWinCustomize Forums

Quoting Jamesy0915,
reply 9

I have the same issue since a recent windows update dreamscapes just goes to a black screen I have updated all my codecs and set my resolution to 1920x 1080x and this is not fixing it at all. Please help

 

Hello

Would you Please try this PURGE:https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account.

Then if needed try those steps above.

This is a known issue and is being looked into at this time .

 

AzDude
Stardock Community Assistant

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Jamesy0915
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Reply #11 February 21, 2019 11:01:04 PM
from Stardock ForumsStardock Forums

[quote who="AzDude" reply="10" id="3741573"]

Quoting Jamesy0915,
reply 9

I have the same issue since a recent windows update dreamscapes just goes to a black screen I have updated all my codecs and set my resolution to 1920x 1080x and this is not fixing it at all. Please help

 



Hello

Would you Please try this PURGE:https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Reboot and ReInstall the latest version from your account.

I have tried this as well still goes to a black screen when I apply to all my monitors.

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awj00770555
KhaiJB
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Reply #12 February 24, 2019 7:18:05 AM
from Stardock ForumsStardock Forums

Quoting AzDude,
reply 7

Hello,

I'm a Dream maker so I'm with you about getting it working.

Remember too That Deskscapes 10 is in the works 

So Stay Tuned .

 

AzDude
Stardock Community Assistant

 

Deskscapes 10? will the bug with 8 be fixed? will 10 be a free upgrade? 

the lack of information is disturbing. we're now constantly redirected to a post in a closed thread that basically says "we know" .. and thats it.

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awj00770555
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Reply #13 February 24, 2019 9:25:03 AM
from WinCustomize ForumsWinCustomize Forums

I noticed that if you hit the Task View button on your taskbar then the Dreamscape works, but you will have your history of the screen.

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awj00770555
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Reply #14 February 24, 2019 3:46:13 PM
from WinCustomize ForumsWinCustomize Forums

I just updated windows 10 again and now Dreamscapes is working just fine again.....WEIRD!!!!

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