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MFGCoder
MFGCoder
Join Date 12/2007
+1

Monitor Distorted on Primary When KVM to Secondary

August 8, 2018 11:38:15 PM from Stardock ForumsStardock Forums

Hello All,

I am trying to understand what the software KVM uses for the video. I suspect one of my laptops to have a faulty component already. Sometimes the monitor shows yellow instead of normal colors etc. I have swapped the actual LCD screen for testing so I know that it's either the cable or the GPU/Board. 

In any case, if the primary computer was KVM to the computer and the color showed like weird boxes in the image and wasn't responding to input etc, what would be pointing to? GPU on secondary?

 

Edit: I have attached imgur of issue in question. Only happens when KVM to laptop. Presuming due to faulty video issues with laptop but unsure.

https://imgur.com/eWfMqfH

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MFGCoder
basj
Join Date 03/2001
+1687 sdemployee
Reply #1 August 8, 2018 11:42:15 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Sardock Community Assistant.

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MFGCoder
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #2 August 9, 2018 10:58:10 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

In any case, if the primary computer was KVM to the computer and the color showed like weird boxes in the image and wasn't responding to input etc, what would be pointing to? GPU on secondary?

This part:

'and wasn't responding to input'

Is likely a firewall issue, not a rendering one. Please see:

https://forums.stardock.com/486104/multiplicity-support-faq#movemousesecondary

As for the video, we have not seen anything like that before.  If you have immediate plans to replace the GPU (it sounded like you may), I would be interested in those results.  It may also be prudent to run a DXDiag on the laptop to see if any errors are found.

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