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NapoleonI
NapoleonI
Join Date 03/2009
+2

Missing Window Media Player codec

January 22, 2018 2:17:17 PM from Stardock ForumsStardock Forums

When trying to load an animated desktop I get this message - Cannot install the sonic one player decoder pack.   subsequent windows will not go away and I have to reboot.  Cannot get any animation in anything that I downloaded.  Please tell me what to do to make this work..  I just moved from widows 8.1 where it worked to Windows 10 Creators update.  Have downloaded and installed the latest Deskscape available.

I CANNOT EVEN REPLY TO YOUR POST BELOW.  IT WILL NOT ACCEPT TEXT AND IT TRIES TO MAKE ME TWEET.  IT SHOULD NOT BE HARD TO POST IN A FORUM.  I HOPE THAT YOU WILL SEE THIS.

deskscapes
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NapoleonI
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #1 January 22, 2018 2:20:15 PM
from Stardock ForumsStardock Forums

Please see here: https://forums.stardock.com/485954/deskscapes-support-faq#codecs

 

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NapoleonI
NapoleonI
Join Date 03/2009
+2
Reply #2 January 23, 2018 12:04:42 AM
from Stardock ForumsStardock Forums

It is working now after I edited my post above.  I followed your link.  I downloaded the installedcodec program and ran it.  I got a list of the codecs but none of them were Roxio Sonic Cine Player Decoder Pack.   Searched this with Google.  Found several site to download them from.  Most seamed a little fishy to me.  One tried to get me to enter my credit card number.   I would be appreciative if you could send me a link or url to a safe site where I can safely install this.

I appreciate you replying to my post and trying to help me.   So far deskscape will not do animations.

Bill Detert / Springfield / IL

Thanks again for your help

 

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NapoleonI
AzDude
Join Date 11/2002
+556 sdemployee
Reply #3 January 23, 2018 1:24:57 AM
from WinCustomize ForumsWinCustomize Forums

When running Deskscapes load the K-Lite full codec pack Link: https://www.codecguide.com/download_k-lite_codec_pack_full.htm

This should fix your problem

I have created over 2500 dreams , load the codec pack then try one of my dreams Link:  http://azdude.wincustomize.com/skins.aspx?libid=50

report back

If it wants you to Tweet just reload the page worked for me 

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NapoleonI
NapoleonI
Join Date 03/2009
+2
Reply #4 January 23, 2018 3:06:18 PM
from Stardock ForumsStardock Forums

Thanks Dude,   I tried your suggestion and loaded and executed the full pack.  Tried Deskscape and same missing codec problem.  The k-lite Full pack also downloaded a cleaner program and a driver program.   Uninstalled both of these completely with Revo uninstaller.  On the website that popped up wanted me to pay $19.97 for something.  If you have another suggestion I certainly would be appreciative.  I always thought that this was a strange name for a missing codec.  Why would Stardock write something that would require a Roxio codec.

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NapoleonI
AzDude
Join Date 11/2002
+556 sdemployee
Reply #5 January 24, 2018 6:31:53 AM
from WinCustomize ForumsWinCustomize Forums

I would try this next .. run Virus protection make sure your PC is clean.

Download the purge/uninstall deskscapes ( run as administrator ) then reboot Link: http://sd.stardock.com/zubaz/apps/Purge_deskscapes.bat

*example image at bottom

Install the K-Lite " Mega " pack 

Link: https://www.codecguide.com/download_k-lite_codec_pack_mega.htm

make NO changes to K-Lite the basic install is fine  ( Don't uninstall anything ) reboot

Now download the latest version of Deskscapes ( in case you have an older version )

and reinstall ( turn off Virus protection first )

Reboot ... then open Deskscapes program and click on one of the pre loaded dreams.

Report back with results

 

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NapoleonI
NapoleonI
Join Date 03/2009
+2
Reply #6 March 26, 2018 4:00:25 PM
from Stardock ForumsStardock Forums

Dude,   I did exactly what you said above.   I have the exact same problem except the purge deleted most of my two dozen animated screens.   The ones that are still there do not work as they did before -they are worse.  That k-lite deleted a lot of codexes that were already on my computer.  Now the second that Deskscapes loads the requester demanding  Roxio Sonic Cine Player Decoder Packz\ appears and I can do nothing with the program except go to Task manager and stop the program.What do I do now?   I appreciate your help and some more suggestions.

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NapoleonI
AceMatrix
Join Date 01/2010
+215
Reply #7 March 26, 2018 4:08:23 PM
from WinCustomize ForumsWinCustomize Forums

It appears that you may have a malicious Malware attack on your PC.

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NapoleonI
NapoleonI
Join Date 03/2009
+2
Reply #8 March 26, 2018 11:07:34 PM
from Stardock ForumsStardock Forums

I do not think so.  This is the only problem that I have.  Have Norton and others.  Full scan often.

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NapoleonI
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #9 March 27, 2018 1:05:18 PM
from WinCustomize ForumsWinCustomize Forums

Cannot install the sonic one player decoder pack.   subsequent windows will not go away and I have to reboot.  Cannot get any animation in anything that I downloaded.  Please tell me what to do to make this work..  I just moved from widows 8.1 where it worked to Windows 10 Creators update.  Have downloaded and installed the latest Deskscape available.

I am afraid we cannot help with issues related to 'Sonic One Player Decoder Pack' or any related issues with an upgrade from Win 8 to Win 10.

If it is at all feasible, and if you are having other upgrade related issues, a fresh install of Win10 may be advisable.

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NapoleonI
NapoleonI
Join Date 03/2009
+2
Reply #10 March 27, 2018 1:23:36 PM
from Stardock ForumsStardock Forums

If you could do one more post.  Am I the only one with this problem or are their others?  Thank you.

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NapoleonI
AzDude
Join Date 11/2002
+556 sdemployee
Reply #11 March 27, 2018 1:46:30 PM
from WinCustomize ForumsWinCustomize Forums

I have not run into anyone else having this problem.

I do 100's of dreams Windows 10 Windows Media Player

all work fine for me as you can see from all my uploads .

Sometimes a Fresh Windows install is needed .

Then you can test that your problem now works right

before you start adding a lot of other things .

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