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dominatro
dominatro
Join Date 11/2016
+2

Icons pop out of Fence when right-clicked and an option is selected

November 28, 2016 5:54:40 PM from Stardock ForumsStardock Forums

I just discovered that when I right-click an icon that is in a fence and then click an option in the menu that appears the icon pops out of the fence as a result, along with the normally expected result of the option i click on. It doesn't seem to matter what option is picked either. I've done it with three different game and the recycle bin. It happens every time.

 

I'm running Windows 7 with 32gb ram, i5 4th gen, and also running displayfusion.

fences
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IIIPlasmaIII
matthewreinsmith
dominatro
mreinsmith
Join Date 05/2014
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Reply #1 December 1, 2016 7:27:18 AM
from Stardock ForumsStardock Forums

I've been seeing the same behavior off and on using Windows 8.1

I can't tell what is different when it happens?

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dominatro
IIIPlasmaIII
Join Date 03/2016
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Reply #2 February 27, 2017 11:07:08 PM
from Stardock ForumsStardock Forums

This has been a long-running issue for many Stardock users, including me.

This bug has been in previous versions of Fences, including and before the Fences 3 update.

I would appreciate some investigation on the subject, as right clicking on an icon is a pretty integral part of system functions. 

The issue has not been resolved even with a complete OS re-installation, and re-installation of Fences.

You can easily replicate this bug by doing the following:

1. Create a fence with atleast one icon within it

2. Use the "roll up" function to hide the fence away in its title

3. Scroll over the fence to reveal the icon(s)

4. Right click and select "Run as Administrator" 

My system specs: 

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i7 4790K @ 4.00GHz 42 °C
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 799MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. Z97-HD3 (SOCKET 0) 28 °C
Graphics
S22C300 (1920x1080@60Hz)
HP x20LED (1600x900@60Hz)
4095MB NVIDIA GeForce GTX 1070 (MSI) 55 °C
Storage
232GB Samsung SSD 850 EVO 250GB (SSD) 39 °C
238GB APOTOP SSD S3C (SSD) 42 °C
1863GB TOSHIBA DT01ACA200 (SATA) 40 °C
Optical Drives
HL-DT-ST DVDRAM GH24NSC0
Audio
Corsair VOID RGB USB Gaming Headset

Fences version:  3.0.3

 

Thanks in advance for any assistance.

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dominatro
Jafo
Join Date 03/2001
+1843 sdemployee
Reply #3 February 28, 2017 12:51:52 AM
from WinCustomize ForumsWinCustomize Forums

Quoting IIIPlasmaIII,
reply 2

You can easily replicate this bug by doing the following:

1. Create a fence with atleast one icon within it

2. Use the "roll up" function to hide the fence away in its title

3. Scroll over the fence to reveal the icon(s)

4. Right click and select "Run as Administrator" 

No you can't, at least not on my Win 10 machine.  Looks like it's a localized issue and you'll need to contact support specifically.

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dominatro
IIIPlasmaIII
Join Date 03/2016
+1
Reply #4 February 28, 2017 1:43:02 AM
from Stardock ForumsStardock Forums

Quoting Jafo,
reply 3

No you can't, at least not on my Win 10 machine.  Looks like it's a localized issue and you'll need to contact support specifically.

 

Ive already contacted support and basically reinstalled the program with a special .bat file, but the issue persisted.

After completely wiping the machine clean on my own accord, the issue was still evident.  So I mean im not too sure what I should do honestly, support dropped after I said issue was still happening. What else could they do for us? 

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dominatro
Jafo
Join Date 03/2001
+1843 sdemployee
Reply #5 February 28, 2017 2:35:44 AM
from WinCustomize ForumsWinCustomize Forums

Im assuming you aren't on a beta program of win 10, as results will be quite varied.

Providing all os details for support will help..... more relevant than what ram you have etc.

Third party software added to the os can also cause varied results.

Exact os build version info is critical.

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