If WB is not running the system tray icons appear?

There is a Stardock bat file that will purge Wb from your PC and then you can reinstal.  It does not delete your settings so they'll be as they were when you reinstall.  Below are the instructions for use:

The following tool will purge the application. 

**IMPORTANT** Please save any open documents/work and close out all of your applications including browsers.

Please follow this link: 

http://sd.stardock.com/zubaz/apps/Purge_WB.bat

Save the file to your desktop, right click it and select "Run as Administrator" if you're on Vista/7/8/8.1/10

If you are running Windows 8/10, you may be notified that Windows is protecting your PC. Select "More info" and then "Run anyway". 

Reboot the computer and reinstall the application. Note: It is important to get the most recent version of the application.

I suggest you open a support ticket and let them know what you've already tried.

I've tried; but, I get the following message:  "We encountered a problem (cross-site request forgery detected); please try again."  Could that be because I created this specific forum post on Stardock's site?