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omickymouse
omickymouse
Join Date 12/2012
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multiplicity keeps dropping out

September 1, 2015 1:34:49 AM from Stardock ForumsStardock Forums

Primary laptop is win10 home and second laptop is win10 pro both laptop are on the same private network at home.

multiplicity keep dropping out on my primary laptop, second laptop is connected no issues. I had no problems before when both laptops were win7.

I can ping from main to second. the icon turns blue then back to gray often. Any ideas?

multiplicity
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omickymouse
The_Gear
Join Date 10/2013
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Reply #1 September 1, 2015 10:52:30 AM
from Stardock ForumsStardock Forums

Wireless connection? Is this through KVM or Seamless?

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omickymouse
omickymouse
Join Date 12/2012
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Reply #2 September 2, 2015 3:38:00 AM
from Stardock ForumsStardock Forums

Everything is wireless, I have D6200 Netgear with 5 and 2.4 GHZ, one laptop is usually on 5 and other is on 2.4. but when both laptop use 2.4 I still have the same issue. I have seamless setup

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omickymouse
The_Gear
Join Date 10/2013
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Reply #3 September 2, 2015 11:13:28 AM
from Stardock ForumsStardock Forums

I've created a ticket for you and you will receive it shortly.

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omickymouse
omickymouse
Join Date 12/2012
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Reply #4 September 3, 2015 12:45:29 AM
from Stardock ForumsStardock Forums

today first time, when I cross over to another laptop, the screen changes dark and display "controlling pc 192.168.0.2", this has never happen before.

why is happening now!!

 I really like to allow drag files between computers but it is grayed out.

Strangely the tray icon has remained blue (active) for more than 2 hours (first time on win10 system).

 

 

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omickymouse
The_Gear
Join Date 10/2013
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Reply #5 September 3, 2015 10:07:16 AM
from Stardock ForumsStardock Forums

It appears you've probably changed a setting here:

 

The KM version does not feature dragging.

 

I would suggest if you find your connection to keep dropping, to wire up the PCs. Also making sure both PC's are running the same version.

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omickymouse
omickymouse
Join Date 12/2012
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Reply #6 September 4, 2015 6:59:38 AM
from Stardock ForumsStardock Forums

I have no issues with the tray icon, I can see it, i watch it.

You show a screen shot of the option "show status when controlling another computer" I don't have that option anywhere on my laptop in Multiplicity:

http://www.mediafire.com/view/vkk85k61ivxfrdq/screenshot01.JPG

 

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omickymouse
Neil Banfield
Join Date 04/2001
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Reply #7 September 4, 2015 10:00:29 AM
from Stardock ForumsStardock Forums

Quoting omickymouse,
reply 6

I have no issues with the tray icon, I can see it, i watch it.

You show a screen shot of the option "show status when controlling another computer" I don't have that option anywhere on my laptop in Multiplicity:

http://www.mediafire.com/view/vkk85k61ivxfrdq/screenshot01.JPG

 

Click the on screen indicators button on that page.

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omickymouse
omickymouse
Join Date 12/2012
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Reply #8 September 5, 2015 1:40:00 AM
from Stardock ForumsStardock Forums

thank you for the tip in respect of "on screen indicators"

today I uninstalled multiplicity on both laptops and installed it again on both laptop, to see how that goes.

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omickymouse
omickymouse
Join Date 12/2012
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Reply #9 September 6, 2015 4:21:08 AM
from Stardock ForumsStardock Forums

Both laptops are the same version. Well, I watch the tray icon change to blue when I login,

then it goes grey, then occasionally it goes blue then grey. I'm guessing something is interfering

but I have no issues with the internet or other programs.

 

 

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