Search
Forum Home | Login
Mr.Fox
Mr.Fox
Join Date 04/2011
0

ShadowFX Does Nothing

September 24, 2014 5:48:08 AM from Stardock ForumsStardock Forums

Purchased, installed and registered ShadowFX. It does nothing. The shadow effect never appears. There are no error messages or program errors, no crashes. The UI opens but it makes no difference which color scheme I select, there are no shadows. I do not see an "Apply" button, so I do not know if the changes are supposed to take effect instantly or what. Seems like I may have wasted my money on this product.

I am using Aero Glass for Windows 8.1 on all of my Windows 8 systems. Could that be the problem? If so, I need to ask for a refund because I value Aero Glass too much to give it up as a trade-off to make ShadowFX work.

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #1 September 24, 2014 5:51:55 AM
from Stardock ForumsStardock Forums

It is possible that is the problem.  ShadowFX is designed to work with a stock Windows install and Aero Glass may be interfering with it.  Could you disable it briefly to see if that's the issue or not?

If you wish for a refund you would need to contact sales.

+1
Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
Mr.Fox
Join Date 04/2011
0
Reply #2 September 24, 2014 5:52:12 AM
from Stardock ForumsStardock Forums

Thank for the quick reply. I will have to test it this weekend when I return home from a business trip. I do not have access to the system that I am testing it on.

I hope that's not the problem. The default Windows 8 theme and the lack of Aero Glass effects makes Windows 8 an utterly worthless, extremely ugly and unusable OS for me.

Sorry... should have looked closer for another thread. Same problem here: https://forums.stardock.com/457636

Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
eyovox
Join Date 10/2013
0
Reply #3 December 20, 2014 2:27:01 PM
from Stardock ForumsStardock Forums

Same Problem here, ShadowFX never did anything after purchase and installation. I am not using Aero Glass.

Would be nice if an update is coming soon.

Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #4 December 22, 2014 2:19:38 PM
from Stardock ForumsStardock Forums

You may contact us here for assistance: https://esupport.stardock.com/index.php?/Tickets/Submit 

Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
Skrell
Join Date 10/2010
+2
Reply #5 April 8, 2015 9:45:45 PM
from Stardock ForumsStardock Forums

hey Guys, did you try using it with ONLY the default windows 8 theme?  I just bought this product and it ONLY seems to work with the default windows 8.1 theme which is total BS as that was never stipulated anywhere!   Please tell me they are going to fix this!

Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
Neil Banfield
Join Date 04/2001
+1109 sdemployee
Reply #6 April 9, 2015 8:00:56 AM
from Stardock ForumsStardock Forums

Quoting Skrell,
reply 5

hey Guys, did you try using it with ONLY the default windows 8 theme?  I just bought this product and it ONLY seems to work with the default windows 8.1 theme which is total BS as that was never stipulated anywhere!   Please tell me they are going to fix this!

If you are using WindowBlinds then it is not designed to work with that as WindowBlinds skins have their own shadows.  This is not a bug.

Likewise if you have hacked your OS to alter your theme I am afraid we cannot offer any technical support with that and ShadowFX.  It is designed to work with the stock OS theme.

Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
Skrell
Join Date 10/2010
+2
Reply #7 April 9, 2015 8:35:27 AM
from Stardock ForumsStardock Forums

1.  Using uxstyle is NOT a hack as it does nothing to alter the OS's files.

2.  If that's a condition for using your application then you should put it under "requirements" so that people know before purchasing it. 

 

Reason for Karma (Optional)
Successfully updated karma reason!
Mr.Fox
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #8 April 9, 2015 10:13:02 AM
from Stardock ForumsStardock Forums

Quoting Skrell,
reply 5

hey Guys, did you try using it with ONLY the default windows 8 theme?  I just bought this product and it ONLY seems to work with the default windows 8.1 theme which is total BS as that was never stipulated anywhere!   Please tell me they are going to fix this!

Stop spamming this on other posts.

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:
Facebook Twitter YouTube Google+