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garikfox
garikfox
Join Date 02/2008
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Major activation bug in 1.10

January 20, 2013 4:11:40 PM from Stardock ForumsStardock Forums

I installed a fresh copy of Win8 after the windows updates I then installed Start8 1.10, the Unlock screen comes up I click on Unlock Previous etc.

 

It logs in and it completes says Registration Complete, Once I click OK on the Registrations complete window it then brings me back to the Trial, Purchase, Unlock Previous window again.

Start8 will Not Activate, Im using Start8 currently in Trial mode  

 

This really sucks  

start8
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garikfox
Neil Banfield
Join Date 04/2001
+1116 sdemployee
Reply #1 January 20, 2013 5:05:08 PM
from Stardock ForumsStardock Forums

Could you contact support@stardock.com so they can obtain some more information please.

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garikfox
garikfox
Join Date 02/2008
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Reply #2 January 20, 2013 10:22:07 PM
from Stardock ForumsStardock Forums

Well I think I figuired it out, Its not a bug.

 

I re-install my windows ALOT and the past 6 weeks I've installed Win8/Server2012 about 20 times, I do this for new video drivers and or if a bad driver is installed. I know I have OCD lol

 

So I reinstalled windows again, my retail server 2012 standard copy, I tried activating again same thing happened.

 

So I bought another copy with a different email but used my same name etc.

 

Bingo !, It activated fine  

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garikfox
Kriztopherky
Join Date 08/2008
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Reply #3 January 30, 2013 2:53:00 PM
from Stardock ForumsStardock Forums

I'm having the same problem , tried uninstalling the program and reinstalling.  Odd thing is that there were two entries in programs, 1.06 and 1.10.  Submitted a ticket (#LOX-353-65254). 

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garikfox
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #4 January 30, 2013 3:34:45 PM
from Stardock ForumsStardock Forums

Quoting Kriztopherky,
reply 3
LOX-353-65254

Please try again.

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garikfox
garikfox
Join Date 02/2008
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Reply #5 February 7, 2013 1:18:16 AM
from Stardock ForumsStardock Forums

Well I emailed support 2 weeks ago and havent heard back from them yet, Is there a way to get my garikfox@cox.net account activating Start8 again ?

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garikfox
sdrohan
Join Date 10/2012
+733 sdsupport
Reply #6 February 7, 2013 9:40:42 AM
from Stardock ForumsStardock Forums

Hello,

I have looked at your ticket again.  I misread some of your initial comments (sorry) and will rework it with a response \ resolution.

~Sean

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garikfox
garikfox
Join Date 02/2008
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Reply #7 February 7, 2013 12:33:14 PM
from Stardock ForumsStardock Forums

Thanks, When I re-install windows again I'll use that account to try activating again, I bought another Start8 on a different account so I used the new account with this last Start8 activation.

 

I got the e-mail to from you guys and saved it, Thanks

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