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Ircus
Join Date 12/2012
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Invalid serial number

December 11, 2012 10:26:33 AM from Stardock ForumsStardock Forums

Hi can anybody here help me how to recover licenses for the program Winstart 8 Pro. I bought the program and I can not activate it because it shows the message Invalid serial number

start8
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Laurence3
Join Date 10/2012
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Reply #1 December 11, 2012 11:46:00 AM
from Stardock ForumsStardock Forums

"Winstart 8 Pro" ? ?

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ZubaZ
Join Date 11/2001
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Reply #2 December 11, 2012 12:36:22 PM
from Stardock ForumsStardock Forums

Hello.  I don't see a purchase for this email.  If you have a serial or an order number you should contact support@stardock.com so we can see what is going on.

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Ircus
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Reply #3 December 11, 2012 4:21:38 PM
from Stardock ForumsStardock Forums

So just now I'm writing on Friday, and no one responds to emails

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ZubaZ
Join Date 11/2001
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Reply #4 December 11, 2012 6:14:07 PM
from Stardock ForumsStardock Forums

What is your ticket ID?

Stardock is closed on the weekends and we're a bit baxked up.

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Ircus
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Reply #5 December 12, 2012 2:57:21 AM
from Stardock ForumsStardock Forums

 your ticket ID  JOM-806-35201

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ZubaZ
Join Date 11/2001
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Reply #6 December 12, 2012 7:54:30 AM
from Stardock ForumsStardock Forums

I'm at home and cannot open the pdf but it looks like your ticket is for WinStartPro.  That's not a Stardock product. Are you sure you have the right company?

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Ircus
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Reply #7 December 12, 2012 8:06:55 AM
from Stardock ForumsStardock Forums

I bought a program for $ 4.99 start8

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ZubaZ
Join Date 11/2001
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Reply #8 December 12, 2012 9:52:10 AM
from Stardock ForumsStardock Forums

I looked at your receipt in the ticket . . . you bought another product from someone else.

And I show no record of Start8 with the email used here.

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