Aaron sent me a link to SDSupportTool.exe to run so it will collect info on my system. Should I run it now or the next time Explorer crashes. I just reinstalled Fences on a previous image of my system so Explorer has not crashed yet.
I would wait. They no doubt need info about the event, which in this case, hasn't happened yet.
If this is incorrect, I'm sure ZubaZ will set me straight.
That makes sense.
I dont want the results everytime whatever happens, happened. If we sent it to you to run because of a oroblem, run it now and send it back.
See, I told you so.
I didn't think he needed to run it each occurrence, but I did assume the event needed to happen at least once. Carry on.
Control panel crashed after reboot so I ran the diag program and sent it back to Aaron. Hopefully there will be some good info in it to help resolve the issue.
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