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jinxster
jinxster
Join Date 02/2008
+3

login and pw not accepted after a mem crash

May 3, 2009 2:03:55 PM from Demigod ForumsDemigod Forums

i had them resend the info to my email and the username or pw says is wrong yet thats what they sent me to my email.I was playen it ealier got on with np and now i cant .

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jinxster
Kamara
Join Date 05/2003
0
Reply #1 May 3, 2009 2:59:20 PM
from Demigod ForumsDemigod Forums

Try a reboot of your computer. Depending on how they secure username and pw in memory it might be locked to prevent hacking until you reboot.

 

 

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jinxster
Cork2
Join Date 03/2004
+1
Reply #2 May 3, 2009 6:25:09 PM
from Demigod ForumsDemigod Forums

i have the same problem after trying the new beta patch, i tried restarting and even changing it but it is not taking my new or old one.

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jinxster
Blitz64
Join Date 09/2008
+17
Reply #3 May 4, 2009 1:38:35 AM
from Demigod ForumsDemigod Forums

I just got the same problem.  I've been playing since day 0.   I can't log on to play anymore after Demigod crashed.  running windows 7 beta here....

 

I emailed support@stardock.com

 

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jinxster
m7md455
Join Date 04/2009
0
Reply #4 May 4, 2009 7:41:03 PM
from Demigod ForumsDemigod Forums

same here............... how can I log on again ?

 

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jinxster
Ciber
Join Date 03/2008
0
Reply #5 May 4, 2009 8:21:01 PM
from Demigod ForumsDemigod Forums

This happnes to me sometimes if the game hangs while trying to connect. If I wait a few minutes then I will be able to log in. My guess is the system still thinks you are already logged in as your game didn't log out properly and waits for a time before automatically logging you out.

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jinxster
Oh-Joy
Join Date 04/2009
0
Reply #6 May 4, 2009 8:52:43 PM
from Demigod ForumsDemigod Forums

Quoting Kamara,
reply 1
Try a reboot of your computer. Depending on how they secure username and pw in memory it might be locked to prevent hacking until you reboot.

 

 

 

Secured?  It's in plain text in your Game.prefs file...one of the files they ask you to provide them for troubleshooting.

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jinxster
Eadwyn
Join Date 04/2009
+1
Reply #7 May 4, 2009 8:59:47 PM
from Demigod ForumsDemigod Forums

I had this problem over the weekend.  My game crashed while trying to get into a custom game.  After the crash I was not able to log in at all.  I tried rebooting, restarting the app many, many times and changing my password and username through Impulse.  None of these worked and I finally went onto the ingame irc channel and asked for help.  Most of the suggestions were just what I had already tried but one person told me that this happens sometimes and try again in a few hours.  I sent off a ticket to Stardock then went and played a campaign on L4D.  A couple hours later I tried to log into the game again and it was successful.

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jinxster
CappinCanuck
Join Date 04/2009
0
Reply #8 May 5, 2009 4:42:55 PM
from Demigod ForumsDemigod Forums

Yeah, see, I think you're describing something different Eadwyn.  That problem has come up for me in the past when getting a crash or something.  The system still thinks you're in so you have to wait some time.  I don't think it's the same thing.  For one reason, this time, i didn't crash.  It started happening as soon as I installed the beta patch.  But that definitely applies to some of the problems people have after crashes. 

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jinxster
Blitz64
Join Date 09/2008
+17
Reply #9 May 5, 2009 4:56:51 PM
from Demigod ForumsDemigod Forums

As already mention the solution to can't login after a mem crash is try again after a few hours.

I went to sleep and the next morning, i was able to log in again.

 

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jinxster
Dash
Join Date 03/2009
+56
Reply #10 May 5, 2009 5:04:47 PM
from Demigod ForumsDemigod Forums

Try deleting the file 'Games.prefs' which is located here:

YOUR USERNAME\My Documents\My Games\Gas Powered Games\Demigod

Then launch Demigod and try to log into multiplayer.

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jinxster
Eadwyn
Join Date 04/2009
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Reply #11 May 5, 2009 5:09:33 PM
from Demigod ForumsDemigod Forums

Does that actually store any information about your login state?  I thought the only thing that it stored about login information is the username and password (in plain-text).  If the user while trying to login manually inputted the username and password the pref file should have no impact on it?

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jinxster
Shirley
Join Date 04/2008
+175
Reply #12 May 11, 2009 11:50:13 PM
from Stardock ForumsStardock Forums

Quoting Eadwyn,
reply 11
Does that actually store any information about your login state?  I thought the only thing that it stored about login information is the username and password (in plain-text).  If the user while trying to login manually inputted the username and password the pref file should have no impact on it?

Not really 100% sure why this works tbh, but for most people it does.   My best guess is that the game is checking the information stored in the file against what you type.  If there is a mismatch, or more likely the file is not readable because it was not closed out correctly due to a game crash, then the error occurs.

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jinxster
Blitz64
Join Date 09/2008
+17
Reply #13 June 7, 2009 10:45:00 AM
from Demigod ForumsDemigod Forums

I'm not able to login, invalid username and password.  I had this issue on May 4th.   It's happening again yesterday. It's been 12 hours and I still can't login now.

I already erase my game.pref.  I tried logging in on a different computer and get the same error.

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jinxster
Brigadiereous
Join Date 04/2009
0
Reply #14 June 7, 2009 11:18:20 AM
from Demigod ForumsDemigod Forums

Same problem for me it has been 18 hours cant log on and I have erased my game.pref, this all started after it gave me some memory error and kicked me out of the game lobby

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jinxster
DeusCaesar
Join Date 02/2009
0
Reply #15 June 8, 2009 2:33:05 AM
from Demigod ForumsDemigod Forums

Same Here ! tried erasing aswell.

Let's hope Santa is coming and we'll learn that the servers have been rebooted and they can now cure cancer ... or something

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jinxster
CACADUCUL
Join Date 05/2009
0
Reply #16 June 8, 2009 7:50:10 AM
from Demigod ForumsDemigod Forums

Same problem !

cant login , always "invalid username/password"...

i try to re register my demigod product (on the same account) and the following message appears "your serial of demigod is not an active validation" or something like that...

i try with a friend account to register the game with his serial, and its work (he dont have the login password bug)

anyone who have ths login/password bug could try to re register your demigod product ?

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jinxster
Shirley
Join Date 04/2008
+175
Reply #17 June 8, 2009 11:33:35 PM
from Stardock ForumsStardock Forums

Looks like some servers were down over the weekend.  Anyone who posted June 7th/8th: Are you still not able to log in?

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jinxster
DeusCaesar
Join Date 02/2009
0
Reply #18 June 9, 2009 12:02:00 AM
from Demigod ForumsDemigod Forums

Yep

Still can't play ...

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jinxster
Dash
Join Date 03/2009
+56
Reply #19 June 9, 2009 8:23:37 AM
from Demigod ForumsDemigod Forums

Quoting DeusCaesar,
reply 18
Yep

Still can't play ...

 

Drop us an email at support@stardock.com and we try to get you back up and running.

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jinxster
DeusCaesar
Join Date 02/2009
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Reply #20 June 9, 2009 11:07:11 AM
from Demigod ForumsDemigod Forums

Just Sent It, let's see how fast your support is

 

Tic, Tac

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jinxster
Dash
Join Date 03/2009
+56
Reply #21 June 9, 2009 11:34:38 AM
from Demigod ForumsDemigod Forums

Can you PM me your support ticket number?

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jinxster
Phirochu
Join Date 04/2009
+2
Reply #22 June 9, 2009 8:07:38 PM
from Demigod ForumsDemigod Forums

I get this sometimes after a few game crashes, disabling / re-enabling the appropriate network adapter fixes it for me.

Much faster than a reboot as well

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jinxster
CACADUCUL
Join Date 05/2009
0
Reply #23 June 10, 2009 3:12:42 AM
from Demigod ForumsDemigod Forums

!! can't connect for +48h...

i send a mail to support@stardock.com and im waiting....

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jinxster
Dash
Join Date 03/2009
+56
Reply #24 June 10, 2009 4:14:32 PM
from Demigod ForumsDemigod Forums

!! can't connect for +48h...

i send a mail to support@stardock.com and im waiting....

 

Try reinstalling Impulse; that seems to have worked for DeusCaesar.  We're looking into what may be causing this.

 

http://www.impulsedriven.com/impulse_setup_full.exe

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jinxster
vorpalmusic
Join Date 06/2009
0
Reply #25 June 25, 2009 1:40:02 PM
from Demigod ForumsDemigod Forums

 

This worked for me.  I have just now been able to log in for the first time since buying the game.  I will repost later to tell if this seems to be a permanent fix.

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