I played Neverwinter Nights regularly maybe 4 or 5 years. I liked the custom content creation tools, and I think that's why the game has it's longevity (even today). Elemental needs GREAT world-builder tools so that the player community can develop content over the years. Exposing the game ruleset, art/media, maps, etc. would be awesome - so that players can create anything ranging from minor rule/item/unit tweaks to total conversions.
I played Empire Earth for years.. Actually re-installed it recently. What I loved was that it covers such a broad range of eras that you're constantly upgrading or replacing building units. It satisfies the Build itch.
I played most of the Infinity Engine games (Baldur's Gate, Icewind Dale, Planescape) for years. I would play them again today if I didn't throw them all out a couple of years ago due to temporary insanity and desire to free up some shelf space. I played these games because I loved the character generation, the storylines, the scale and scope of the worlds, the large number of things to find and discover, and the happy pants feeling one gets when they level up a character.
I play X3:Reunion. I would play X3:Terran Conflict but I'm waiting for the future non-DRM release. I play X3 because I can explore, fight, build and trade. And I can set units to do these things for me automatically - or I can jump in to micro-manage an individual unit. I can automate an entire galaxy, and even let the game run while I'm asleep - and have all of it's denizens doing things while I'm away... and then when I wake up I can hop into a cargo hauler, asteroid minor, destroyer, or fighter and do my thing. It's like the ultimate sand-box + sea monkey aquarium all wrapped up in one. Elements needs multiple layers of game-play. I want to build a castle or city, using funds generated from a fairly complex economy, then defend that castle from invaders, while I research and build new advanced weaponry (like composite bows and laminate armor) in preparation for my counter-attack upon the enemy towns. Elements needs to be multi-layered and free-ranging to the point where it's like it's own universe.