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NitroX infinity
NitroX infinity
Join Date 03/2006
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This is getting ridiculous

December 12, 2008 6:03:56 AM from GalCiv II ForumsGalCiv II Forums

On August 11th of 2008 I ordered GCII and both expansions (digital download + cd).

I still have NOT received any package from you guys! It's been 4 months, hurry up already!

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NitroX infinity
Drengin
Join Date 09/2003
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Reply #1 December 12, 2008 6:31:47 AM
from GalCiv II ForumsGalCiv II Forums

Have you emailed sales@stardock.com about this? The team there are normaly very quick at responding to situations and should have you sorted in no time.

 

Best of luck

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NitroX infinity
NitroX infinity
Join Date 03/2006
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Reply #2 December 12, 2008 7:06:41 AM
from GalCiv II ForumsGalCiv II Forums

Ah, thank you, will email them.

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DorkCoffeez
Join Date 03/2006
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Reply #3 December 12, 2008 9:57:26 AM
from Stardock ForumsStardock Forums

Just to follow up have you had any troubles with downloading or installing? You are able to play the game at this time but you don't have the purchased titles, is that correct?

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MeliBee
Join Date 01/2008
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Reply #4 December 12, 2008 10:06:21 AM
from Stardock ForumsStardock Forums

If you have not already, please drop us an email at sales@stardock.com so a ticket is created for you.  We'll get it sorted out.

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NitroX infinity
NitroX infinity
Join Date 03/2006
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Reply #5 December 12, 2008 11:44:50 AM
from GalCiv II ForumsGalCiv II Forums

Quoting Seabass,
reply 3
Just to follow up have you had any troubles with downloading or installing? You are able to play the game at this time but you don't have the purchased titles, is that correct?


I haven't downloaded the game in a while. It worked fine back then. I assume with 'purchased titles' you mean physical media? I have not received that yet.

And I've already emailed and got a ticket.

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DorkCoffeez
Join Date 03/2006
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Reply #6 December 12, 2008 12:57:15 PM
from Stardock ForumsStardock Forums

Well you can download all of your purchased games through Impulse with or with out the product being phyically delivered to you.


You can get Impulse from here: http://impulsedriven.com

Impulse is the replacement for our current downloading software Stardock Central. While Stardock Central isn't discontinued this is the new and effective way to get your download and account information.

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