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Mark Lieberman
Mark Lieberman
Join Date 09/2005
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SDC Download Failures

December 19, 2007 11:26:08 PM from Stardock ForumsStardock Forums
I am logged into Stardock central. Under Skins and Themes I can click and update any library but every download ends up in a status failed. My subscription is current. I have tried turning off any Anti Virus. I can see all the various icons and descriptions but every attempt to download ends up with the message that the download failed. Staus Failed shows next to any icon I try to download ,and failed to download appears in the bottom status bar. I am properly logged into Stardock Central applet. Help anyone?

Help:about version 2.49.510 build 162 and my name shows as the registed user, BTW

Mark
wincustomize
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Mark Lieberman
Bichur
Join Date 10/2003
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Reply #1 December 20, 2007 12:16:47 AM
from WinCustomize ForumsWinCustomize Forums
did you try refreshing xml data or changing servers?
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Mark Lieberman
Mark Lieberman
Join Date 09/2005
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Reply #2 December 20, 2007 2:02:28 AM
from Stardock ForumsStardock Forums
did you try refreshing xml data or changing servers?



I just tried this after looking and finding these options and it is still a no go. The data downloaded when I refreshed and I switched from US1 to US2 server. Still fails download. Very strange since I never had these issues in the past. This is on a Vista 32 bit system with no other issues.
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Mark Lieberman
Mark Lieberman
Join Date 09/2005
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Reply #3 December 20, 2007 3:55:49 PM
from WinCustomize ForumsWinCustomize Forums
FWIW, If I log onto Wincustomize as my registered user, I can download the files with no issues. IOW, I downloaded a WB Christmas 2007.wba and it installed perfectly into the Object Desktop Launchpad:Windows blinds. If I try using Stardock Central, I get the download failures. Anyone else have ideas?

Mark
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Mark Lieberman
DorkCoffeez
Join Date 03/2006
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Reply #4 December 20, 2007 4:45:42 PM
from Stardock ForumsStardock Forums
Here is the quick way I have people to a fresh install of SDC. Give it a try:

 -Run the file here: http://sd.stardock.com/mike/apps/remove_sdc.bat
 -Restart your computer
 -Reinstall SDC from here: http://sdc.stardock.com/sdcentral_setup.exe
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Mark Lieberman
Mark Lieberman
Join Date 09/2005
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Reply #5 December 20, 2007 5:10:06 PM
from Stardock ForumsStardock Forums
I tried first reinstalling on top yesterday, which was a no no. I then uninstalled SDC using Programs and Features, Vista uninstall, then reinstalled and have the failures. I will try the bat file, and a reinstall. And yes, I did redownload the file from your source for th latest SDC setup, when I tried this last night.

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Mark Lieberman
Mark Lieberman
Join Date 09/2005
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Reply #6 December 20, 2007 5:37:45 PM
from WinCustomize ForumsWinCustomize Forums
Did everything correctly. Ran the bat uninstaller. Rebooted. Reinstalled. Program updates itself and asks to restart SDC. I run SDC and all the libraries refreshed. But I still get status fail when I attemtp to download anything using the SDC interface.
I'm running out of ideas. It's not any antivirus, firewall, antispyware, etc. I tried shutting everything off. I still have no problems logging in from IE to wincustomize to download. It's the darn SDC interface that gives me that status fail when I attempt to download, or download/extract, etc.

My registered E-Mail is mark@mjldds.net registered thru Aug 28, 2008 I believe. If you are official Stardock support and can further assist me via E-Mail, but I will still check in here for help.

Thanks......Mark
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Mark Lieberman
Mark Lieberman
Join Date 09/2005
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Reply #7 December 20, 2007 6:18:29 PM
from Stardock ForumsStardock Forums
Found a workaround...sort of. If I click on comments after the failure, I can get the download icon from the browser itself. Kind of a Micky Mouse work around but it works that way

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