Cell phone companies are BS. Don't think for a moment that it was a "mistake" on AT&T's part. Other companies do the same thing with their PDA's. The more
net access you have in general, the higher chance you're going to have to be screwed.
I'm with Sprint and have had 4 MotoQ's since February. Just 2 days ago, I sent my "new" one into Motorola for replacement because I plugged it in one night, and the next morning, all of the software was GONE. It displayed a flash screen asking for software. Two of the phones I had before it did the same thing and the 1st one would shut itself off randomly, and Motorola & Sprint said the only thing I could do is replace it. No problem right? Doesn't cost me anything to replace each phone... over and over. But AHAAAA - There's a catch - a $35 activation fee every time I activate a new Q, because Sprints software blows. Times 4 Q's (soon to be 5) that's an extra $140 (again, soon to be $175) I've spent since February just activating phones. My monthly bill is only $100. Personally, I think Sprint has some deal going with Motorola. Moto must get a cut of that $35 activation. Times that by hundreds of customers that have had the same problems with their Q's... That's a good amount of pocket change. They of course counter that logic by saying that thousands of people DON'T have problems with their phones, but really... What's a few hundred lemons in a few thousand. Right? Think it's all bull, and I'm just a complainer?
WWW LinkHundreds of complaints... Yet nothing done. You be the judge.
Cell phone companies have nothing but $$'s on the brain. Now if you'll excuse me, I need to go buy a Treo.