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antalj
antalj
Join Date 01/2007
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anyone else preorder and not recieve an email yet?

March 27, 2007 8:35:07 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I don't mean to sound impatient, but you guys are still in the process of sending out the emails... right?
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antalj
Wraith367
Join Date 02/2006
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Reply #1 March 27, 2007 8:39:56 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I also have not received an email.

Frogboy said that everyone should have received the emails by now...
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antalj
lordkosc
Join Date 12/2006
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Reply #2 March 27, 2007 8:42:29 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
PM Yarlen, he's sitting around doing nothing...
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antalj
Yarlen
Join Date 01/2005
+367 sdemployee
Reply #3 March 27, 2007 8:43:18 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

The emails all went out several hours ago. Please check your Junk Mail folder, as the message could have been listed as spam by accident. If it's still not showing up, you can request your serial number by putting your email address in this form:

https://www.stardock.com/support/

Failing that, please email sales@stardock.com and they'll get you sorted out tomorrow.

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antalj
LordPixie
Join Date 02/2006
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Reply #4 March 28, 2007 12:06:19 AM
from Stardock ForumsStardock Forums
I for one never got an E-Mail from Stardock. Not even in GMail's spam folder. But I requested one through the TotalGaming.net client, and that fired off one with all my serial keys, including one for SoaSE. (Use the "Lookup Serial Number" from the registration page within TG.net)


--LordPixie

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antalj
Wiz33
Join Date 01/2003
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Reply #5 March 28, 2007 12:53:16 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I did not receive a email either. The strange thing is that when I request the serial list from support. Sin is not listed but I have my order confirmation email. Will the serial from that work?
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antalj
Jamatang
Join Date 10/2006
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Reply #6 March 28, 2007 1:07:48 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
No email for Jamatang......
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antalj
Yarlen
Join Date 01/2005
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Reply #7 March 28, 2007 8:47:29 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Confirmation numbers won't work. Please email your confirmation information and other info to sales@stardock.com. They'll be able to look up what happened. It sounds like your preorders may not have gone through.
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antalj
Wraith367
Join Date 02/2006
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Reply #8 March 28, 2007 12:24:18 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Stardock said my preorder didn't go through. I guess I'll have to reorder thern.
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antalj
Wiz33
Join Date 01/2003
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Reply #9 March 28, 2007 6:39:34 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
How long did it take for you to get the response back? I sent them a copy of the confirmation email this morning (about 6 hours ago) and have not heard back yet.
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