Why does there NEED to be a rant? We all know customer service reps are interested in ANYTHING BUT customer service.
But if you REALLY need details.....Consumer Credit Card....never arrived in the mail......when I attempted to go to the store (HD) and have it fixed, they blocked the account......and I needed to use it to buy the texture gun so I can put texture on the walls....TODAY. They finally fixed the problem, but took FOREVER to do it. sigh.