Search
Forum Home | Login
RedBuzzard
RedBuzzard
Join Date 08/2001
+13

Subscription problem

May 21, 2006 12:48:06 AM from WinCustomize ForumsWinCustomize Forums
I just renewed my subscription last night and now I get ads and when I click on the subscriber resources link I get this message:

Your Wincustomize subscription is not currently active.
Your WinCustomize Subscription has expired on 1/1/1900.
To continue to receive the benefits of your WinCustomize Subscription Click Here to renew your subscription for 1 year.

Any ideas???
wincustomize
Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #1 May 21, 2006 4:28:32 AM
from WinCustomize ForumsWinCustomize Forums
bump
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #2 May 21, 2006 1:06:22 PM
from WinCustomize ForumsWinCustomize Forums
Bump again..... Hello???
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
Bichur
Join Date 10/2003
+253
Reply #3 May 21, 2006 1:38:00 PM
from WinCustomize ForumsWinCustomize Forums
I was getting the email/password is invalid and you need to subscribe messages when signing in today at the maim page. went to the forum page and signed in and it worked.
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #4 May 21, 2006 2:39:48 PM
from WinCustomize ForumsWinCustomize Forums
I wish it was that easy Bichur. but, this started hapening yesterday and has been constant ever since then. I don't think WC and Stardock have their servers set up to know when somebody has renewed and it has to be put in manually. Thats progress for ya huh. Anyway, I guess I'll just have to wait til monday. I can't even do the cross reference thing because I used the same email addy that I use here for my purchase of OD and WC subscriptions.
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #5 May 21, 2006 5:25:16 PM
from WinCustomize ForumsWinCustomize Forums
bump
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
Hankers
Join Date 04/2004
+542
Reply #6 May 21, 2006 5:47:47 PM
from WinCustomize ForumsWinCustomize Forums
Have you tried updating the registration info in SDC?
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
sTonEbLuE
Join Date 12/2002
0
Reply #7 May 21, 2006 6:53:28 PM
from WinCustomize ForumsWinCustomize Forums
This might have something to do with it....

Link
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
ZubaZ
Join Date 11/2001
+917
Reply #8 May 21, 2006 9:41:14 PM
from WinCustomize ForumsWinCustomize Forums
I'd wait until business hours on Monday (Central time). Stardock does have weekends off.

Posted via WinCustomize Browser/Stardock Central
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
Yarlen
Join Date 01/2005
+367 sdemployee
Reply #9 May 22, 2006 9:05:45 AM
from WinCustomize ForumsWinCustomize Forums
Greetings - If this is still occurring, please email support@stardock.com and they'll be able to sort you out.
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #10 May 22, 2006 2:55:20 PM
from Stardock ForumsStardock Forums
email sales. Still same problem.
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
Bichur
Join Date 10/2003
+253
Reply #11 May 22, 2006 3:00:51 PM
from Stardock ForumsStardock Forums
please email support@stardock.com




Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #12 May 22, 2006 3:05:32 PM
from WinCustomize ForumsWinCustomize Forums
Been there, did that.
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #13 May 23, 2006 12:51:28 AM
from WinCustomize ForumsWinCustomize Forums
Bumpity, Bump, Bump, Bump
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
ZubaZ
Join Date 11/2001
+917
Reply #14 May 23, 2006 7:43:37 AM
from WinCustomize ForumsWinCustomize Forums
Been there, did that.


Did you get an automated reply? Otherwise you or they might have flagged a response as spam.

Posted via WinCustomize Browser/Stardock Central
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #15 May 23, 2006 3:24:18 PM
from WinCustomize ForumsWinCustomize Forums
No, no response. I have my spam go to my junk mail folder but not deletes right away and it wasn't in there either. It's been 4 days now and I'm getting kinda miffed. I know they're working on the new server but, come on, this is a bit rediculous.
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
RedBuzzard
Join Date 08/2001
+13
Reply #16 May 23, 2006 3:25:07 PM
from WinCustomize ForumsWinCustomize Forums
No, no response. I have my spam go to my junk mail folder but not deletes right away and it wasn't in there either. It's been 4 days now and I'm getting kinda miffed. I know they're working on the new server but, come on, this is a bit rediculous. I also took out a support ticket at Stardock and nothing there either.

OOPS, Double post.
Reason for Karma (Optional)
Successfully updated karma reason!
RedBuzzard
ZubaZ
Join Date 11/2001
+917
Reply #17 May 23, 2006 4:37:37 PM
from WinCustomize ForumsWinCustomize Forums
Look yourself up at stardock.helpserve.com
If they got your email it should be recorded there.
If they didn't, give it a try.

You can also try to hit someone up on IRC. irc.stardock.com

Posted via WinCustomize Browser/Stardock Central
Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time:
Facebook Twitter YouTube Google+