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JamieJME
JamieJME
Join Date 04/2006
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Serial number problem - please help

April 15, 2006 4:53:32 AM from GalCiv II ForumsGalCiv II Forums
Just got the game (uk normal ed) and want to update to beta. However ,my serial number isn't accepted by stardock. I can however use it to download the 1.0X version off the website.
How can I make stardock accept it?

p.s. the code converter doesn't work for me
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JamieJME
WarEagle
Join Date 03/2006
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Reply #1 April 15, 2006 4:56:15 AM
from GalCiv II ForumsGalCiv II Forums
Stupid question, did you check your code because of o (oooooohhhhhh) and 0 (zero)? Often these two are mixed up.
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JamieJME
OverrideB1
Join Date 04/2006
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Reply #2 April 15, 2006 6:38:54 AM
from GalCiv II ForumsGalCiv II Forums
I have a similar problem - purchased the game today and entered the serial (which is not in the manual or on the jewel-case but rather printed on disc 2) only to find that the download centre doesn't recognise it. At all. And yes, I have checked very carefully that the 28-digit number is correct, and I have used both caps and lower-case, AND I have substituted "O" for "0" just in case -- none of which seems to work.

I can't even get the beta to download...

Any suggestions?
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JamieJME
starriderOU
Join Date 09/2004
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Reply #3 April 15, 2006 7:19:16 AM
from GalCiv II ForumsGalCiv II Forums
my suggestion is to email support@stardock.net
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JamieJME
WebReg
Join Date 10/2005
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Reply #4 April 15, 2006 8:07:05 AM
from GalCiv II ForumsGalCiv II Forums
This one caught me out see the Link
Up on the top right corner there a link to click if you bought your game in Europe.
You need a new serial number and it will give you the correct code.

P.S. Sorry, I didn't see your P.S.
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JamieJME
crow_t_robot
Join Date 02/2006
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Reply #5 April 15, 2006 10:23:53 AM
from GalCiv II ForumsGalCiv II Forums
What I did was put my cd serial number by the screen and type it.Then I checked it again. That worked for me.
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