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Join Date 03/2006
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Digital Download WTF?

March 8, 2006 12:05:27 PM from GalCiv II ForumsGalCiv II Forums
OK I have purchased several games before from Matrix via Digital Downloads but this is the first that seemed kinda weird. First I did not get any confimation by email nor did I get a link to D/L the product. I filled in all the cellls with CC info and checkout. But I got nothing re confirmation. Am I missing anything guys? Is ther some hiddentrick to this
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bonscott
Join Date 04/2003
+19
Reply #1 March 8, 2006 1:04:26 PM
from GalCiv II ForumsGalCiv II Forums
contact sales at stardock dot com

Once you have a serial number you install Stardock Central, register your serial and download it with that.
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Todd_Hawks
Join Date 04/2003
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Reply #2 March 8, 2006 1:23:43 PM
from GalCiv II ForumsGalCiv II Forums
You should get an email with a serial. Maybe it takes a while?
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Join Date 03/2006
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Reply #3 March 8, 2006 3:43:48 PM
from GalCiv II ForumsGalCiv II Forums
hmmm its been about 3 hours.........They have not yet responded. Maybe I will try again and just pray they don't nail me twice for the DD/L.

Thanks guys for the help.
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Frogboy
Join Date 03/2001
+2419 sdemperor
Reply #4 March 8, 2006 3:52:31 PM
from GalCiv II ForumsGalCiv II Forums

Don't worry, we'll make sure you're taken care of.  Contact sales@stardock.com.

 

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Cetane
Join Date 09/2004
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Reply #5 March 8, 2006 3:59:34 PM
from GalCiv II ForumsGalCiv II Forums
From the mouth of the Frog himself.
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Reply #6 March 8, 2006 4:59:52 PM
from GalCiv II ForumsGalCiv II Forums
I did but got no response as of yet. My CC stated I have not been charged so I hope it was a refresh error. Wow this star dock stuff take a bit of time to get use of. I did D/L for the second time (hope I don't have to pay twice!). Now I have the SDsetup and when I try to run it I don't have permission to access it. OH BOY. hmm off to send the tech guys an email. Hope they respond better than sales did
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LeegleechN
Join Date 11/2002
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Reply #7 March 8, 2006 5:28:32 PM
from GalCiv II ForumsGalCiv II Forums
Well that might be because you have a limited account on your computer. Make sure you're logged in as "Administrator" when you try to install the game.
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