While walking through Walmart the other day, I came across this title and decided to stop and check it out. I've been an avid turn-based strategy nut for many years, but was never able to get a satisfactory title for this particular genre ... until now. The fact the it was labeled as "collectors edition" made it all the more enticing.
So, about a half hour later (20 minutes in the checkout line, and a 10 minute trip home to my PC), I had the game installed. The website, as we all know, has the location to enter the serial number for the downloads. I purchased the collectors edition, so I placed it there.
No luck.
I tried again. Still no luck.
Then I put it in the "normal" box, and saw the downloads available which seemed to be the bonus pack and the activator. I installed both in turn, but like many who posted had no idea which version was actually on my hard drive.
I sent out an email to customer service expressing my frustration and confusion, and didn't expect an answer for at least a week. Well, a short day and a half later I received the answer to the question that many have been wondering about their own copy:
Yes, I have the Collectors Edition. The bonus pack includes all the data, and the activator ... well, activates it. If both are downloaded and installed, you're good to go with no other downloads needed (excepting future patches/enhancements).
As someone new to the company, I'd like to commend them on both their wonderful game and their wonderful service. They didn't even make fun of the fact that I apparently missed the second collectors edition serial number located on a paper in the box
Keep up the good work!
