#6 by Citizen PJ_
Here's what I did:
1) Go to Link and get your SN emailed to you.
2) Copy the GalCiv2 SN from the email (it was different from the one I already had) and paste it into the serial number box
3) Download new ship components and desktop theme
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This did not and still doesn't work for me.
I was able to download the Preload without issue, v1.0.005 and download the final Dll's on the day of release bringing me up to v1.0D.006. I've been playing the game since then just fine.
I logged into Stardock Central and requested my serial numbers be sent to me by email. I received that email with my registered Serial Numbers for products I own. The Serial Number for Galactic Civilizations II was indeed different than the one I received with my Preorder email, however it makes no difference which number I try to use I receive one of two errors on the attempt.
Entering the original Preorder Serial Number or the alternate, which was mailed to me at my request, returns the following errors:
If either key is entered in the Serial Number box & the button pressed I receive this message:
Error 3: Serial Number Is Not Registered To This Account
If either key is entered in the Collectors Edition Serial Number box & the button pressed I receive this message:
Error 12: Invalid Collectors Edition Serial Number
Odd that I'm able to download and/or update/archive GalCiv2 when logged directly into Stardock Central without issue but I'm unable to download the additional Collectors Edition Goodies.